Privacy Policy

Balaram Saha and Sons Pvt Ltd(“company”) values the privacy of information pertaining to its associates. We do not use or disclose information about your individual visits to our website or any information that you may give us, such as your name, address, email address or telephone number, to any outside sources.

The Company provides full security and secrecy to your personal information. We urge you to be careful with very sensitive information and do not share it with any third party claiming to be related to the Company on separate emails/phone calls etc. The Company disclaims any and all liabilities towards any such claims that have arisen due to your own negligence or willful misconduct and the Company takes no responsibility of the same.

We may collect your personal information in various ways while you use or access our Website. We may collect your personal identification information such as name, email id, mailing address, phone number that you may enter while registering with the Website or while interacting with our customer representatives. You may visit our Website anonymously without registering with our Website. We will collect your personal identification information only if you voluntarily submit such information to us. You may refuse to supply personal identification, except that it may prevent you from fully utilizing the Website.

Personal Information provided by you is used only

We may use information to control your access to Our Site and services, to communicate with you, customize your experience by providing information that may be useful or interesting based on the content and personally identifiable information relating to you. We may use the email address and phone number to send Users information, administrative information, changes in account settings, changes to our services or updating you on new policies and updates pertaining to your order. Users will receive periodic emails and SMS that may relate to company news, related product or service information etc Email address may also be used for responding to any of your inquiries, questions, and/or any other requests. If you want to unsubscribe from receiving future emails from us, please follow the “Unsubscribe” instructions provided at the bottom of each email. We may use the information Users provide about them while placing an order, only to complete said order. We do not share this information with outside parties except to the extent necessary to provide the service. We may use the Users information to analyze the use of the Website, and the people visiting and using the Website for the improving the features of the Website. Further, the information provided by you may also be used to help us in responding to your customer service requests and support needs more efficiently.

User Information Security

The security of your personal information is very important to the Company. We have aligned physical, administrative and technical safeguards designed to protect your personal information from unauthorized access. In addition, the Company uses standard security protocols and mechanisms to exchange the transmission of sensitive data such as credit card details. In the event of any breach of your personal information, the Company will notify you of it by email and will restore the integrity of the data system. However, we cannot guarantee the security of any information obtained through unauthorized entry or use, hardware or software failure, and other factors that may compromise the security of the information. It is important for you to prevent unauthorized access to your account by limiting access to your device.

Sharing Personal Information

We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above. Information posted and shared on the Website or on our social media pages by the User with an intention to publish and share with the public can be seen by anyone including search engines hence care must be exercised while submitting. This information includes anything User chooses to publish post or submit on the Website or our Social Media Pages including photos and images.

Advertising

The Company uses some third parties to administer a limited set of advertisements on our website and portals. During this process, no personal information is leaked. However, aggregate profile information, such as user community, may be used in the selection of advertising to make sure that it has relevance to the user. On some banner ads, an embedded pixel may be present, and while it does not associate with a cookie or other personal profile information, it may return session connection information that allows advertisers to better determine how many individual users have clicked on the ad banner.

User Discretion

You can always choose not to provide information and in such cases, if the information required is mandatory, you will not be able to avail those services, features or contents. You can add or update your personal information on a regular basis. When you update information, the Company will keep a copy of the prior version for its records. The Company may, if you prefer, send direct advertisement mailers to you at the address given by you. You have the option to opt-out of this direct mailer by clicking at the unsubscribed link option attached to e-mail. The Company respects your privacy and if you do not want to receive any kind of communications from balaramsaha.com or have any grievances to share, please report to info@balaramsaha.com.

Although the Company provides full security and secrecy to your personal information, we urge you to be careful with very sensitive information and do not share it with any third party claiming to be related to the Company on separate emails/phone calls etc. The Company disclaims any and all liabilities towards any such claims that have arisen due to your own negligence or willful misconduct and the Company takes no responsibility of the same.